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Ron Gattinella

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Connecticut Shade and Blind: A Commitment to Customer Service

The locally-owned business has been in the same family for decades

Founded on the principles of offering quality products and impeccable customer service, Connecticut Shade and Blind emerged 37 years ago as a family-owned business that defies the norm. 

"Our business was started because it was a good fit, and we wanted to offer products that stand the test of time, not bound by seasonal fluctuations," says Ron Gattinella, the founder and visionary behind the enterprise.

With its roots firmly planted in Glastonbury, Connecticut Shade and Blind has blossomed, establishing additional locations in Southington and Orange. Ron’s sons own the Southington and Orange locations, making the business a true family endeavor. 

"It's a family business, and I'm proud to have my sons running the Southington and Orange locations,” Ron says.” It's not just a business for us; it's a legacy."

The company sells custom draperies, honeycomb and Roman shades, shutters, mini-blinds, wood blinds, and more. With Hunter Douglas gallery showrooms in Glastonbury, Orange, and Southington, the company offers competitive pricing, and in-house creation of soft treatments. 

From drapes and curtains to bedding and cushions, Connecticut Shade and Blind offers a range of quality products for residential and commercial applications. 

The business prides itself on a philosophy that sets it apart from competitors. 

"No business will treat its customers better,"  Ron says. This commitment to customer satisfaction echoes throughout the organization, shaping its values and defining its approach.

Adapting to the evolving landscape of the industry has been a key to Connecticut Shade and Blind's longevity. 

 "As the industry has changed, we've kept pace,” Ron says.  “We love what we do, and it's important people are happy when they work with us. We sleep better knowing we do right by our customers."

For Ron, integrity is not just a business principle; it's a personal code. 

"A man is only as good as his word," he asserts, embodying the trust that customers place in Connecticut Shade and Blind. The business thrives on building trust and developing relationships—a lesson Ron learned from his parents growing up in Hartford.

Customer service is the linchpin of the business.

 "We enjoy helping people. Customer service is paramount to our success, and we genuinely find joy in assisting customers in solving their problems,” Ron says.  “This commitment to service excellence has fostered a loyal customer base that spans generations.

"I learned a lot from my parents, how to build trust, and develop relationships. These values guide us every day in our business."

Ron and his sons continue to find ways to evolve and improve Connecticut Shade and Blind.

"We'll continue to do the right thing for our customers and evolve so we can operate for another 37 years." 

Connecticut Shade & Blind

Glastonbury
277 Hebron Ave.
860-633-0721

Southington
995 Queen St.
860-793-4980

Orange
196 Boston Post Road
203-878-1654

ctshadeandblind.com

"I learned a lot from my parents, how to build trust and develop relationships. These values guide us every day in our business."  Ron Gattinella

  • Ron Gattinella
  • Ron Gattinella
  • Connecticut Shade and Blinds Glastonbury location
  • Ron Gattinella
  • Ron Gattinella

Businesses featured in this article