It isn’t without due diligence and an unwavering commitment to the community they serve that Executive Limousine and Shuttle Service maintains consistent stellar reviews from their clients across the Chattanooga area. Pat and Janna McKenna own the concierge company reimagining what it means to use limousine services.
What started fifteen years ago with a small fleet containing only a sedan and a couple of stretch limos has evolved into an impressive lineup of sleek vehicles to meet any client’s unique needs. This consists of “three SUVs, a sedan, three stretch limousines, a party coach, and a transit sprinter van,” Pat shared.
From weddings and special celebrations to airport transfers and corporate transportation, the Executive team is well-equipped to handle any type of event. Their preparedness and attention to detail in creating an experience for their clients is a product of the passion they have for serving the entire community. “If you want to do this job, you certainly have to like all kinds of people,” Pat elaborated.
People, like seniors, who rely on chauffeur services for a variety of things like errands and medical appointments, have become integral to fulfilling the company’s mission of serving every client with a personalized, safe, and memorable experience.
Janna recognizes the importance of meeting senior needs because their options are limited. “They like the continuity knowing that they are getting to know that driver,” she said. The familiarity and reliability they enjoy is how the company successfully turns a seemingly ordinary ride into an experience.
Speaking of ordinary, a family holiday tradition of taking “Jammie Rides” with their children has become one of their most popular services. Pat and Janna would surprise their children at bedtime with shouts of “JAMMIE RIDES!” down the hall to go look at Christmas lights.
Today, they take their clients on festive rides, providing hot cocoa from a local vendor to enjoy as they see the sparkling lights. The idea was simple but impactful: allow families the opportunity to safely enjoy the holidays during a time when many activities were restricted due to the pandemic while keeping costs low to be attainable for everyone.
It has been a resounding success.
To put it in perspective, “December was our second slowest month of the year,” Pat said. Now? The holiday season is the second best time of the year, second only to prom. But no matter what the time of year or need, Executive Limousine and Shuttle Service is here and ready to serve. “There’s a lot of things we do to provide safe, reliable transportation.”